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For immediate assistance on your account, please browse the topics below.

Pre-Registration
 ▪ Do I need to sign any contracts or commitments?
 ▪ Will I be spammed after signing up for your site?
 ▪ Who can participate on this site?
 ▪ Do I need to reside in the US to participate?
 ▪ What does it cost to sign-up?
 ▪ Is there a household limit?
 ▪ Can I sign-up more then once?
 ▪ What is the difference between account types?
 
My Account
 ▪ Can I change my referrer?
 ▪ I want to change my password, how do I do it?
 ▪ How do I update my personal information?
 ▪ How do I disable the offer details page?
 ▪ Can I hide my information from referrals?
 ▪ Where can I find out if my offer was completed?
 ▪ How many referrals do I have now?
 ▪ How many points do I have?
 ▪ I've completed the requirements, now what?
 ▪ How long does account verification take?
 ▪ Can I transfer my credit to another site?
 ▪ Can my account type (referrals/points) be changed?

Rewards
 ▪ What is earmarking?
 ▪ How do I earmark an item?
 ▪ Can you tell me more about an item?
 ▪ Can I order additional items?

Other
 ▪ Can I close my account?
 ▪ This FAQ didn't answer my Question?

 

Offers
 ▪ I've signed up, how do I get points?
 ▪ Do you log information when I sign up for an offer?
 ▪ What are Level A & Level B Offers?
 ▪ What is required to receive credit for an offer?
 ▪ How long before I receive credit for my signup?
 ▪ I've completed an offer, but didn't receive credit.
 ▪ How do I file a missing credit request?
 ▪ How many times can I complete a certain offer?
 
Orders
 
▪ Do you allow custom orders?
 ▪ How can I order my item?
 ▪ I've place my order, when will I receive it?
 ▪ What does ____ mean on the order status page?
 ▪ I want a different item, can I cancel my order?
 ▪ My order's shipped, is there a tracking number?
 ▪ My order's shipped, but hasn't arrived?

Referrals
 ▪ What is a referral?
 ▪ What does a "Complete Referral" mean?
 ▪ Can I refer someone that is living with me?
 ▪ Do I receive credit for a referral with a points account?
 ▪ How do I find the status of my referral's account?
 ▪ My referral did not receive credit for their offer.
 ▪ When do I receive credit for my referral's sign-up?
 ▪ My referral's account has been placed on hold?
 ▪ Will this effect my account?
 ▪ A user has joined, but they are not listed on my account.

About Us
 ▪ Are you legit?
 ▪ How can you offer items for free?
 ▪ How do I find out about your other free gift sites?

 

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